Terms of service

Terms of Service

Welcome to Ansably. By accessing or using our website, you agree to these Terms of Service.

1. Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse, limit, or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, misuse, or product availability issues.

2. Pricing

All prices are displayed in United Arab Emirates Dirhams (AED) and include applicable taxes unless stated otherwise.

Prices and promotions may change without prior notice.

3. Payments

We accept the payment methods displayed at checkout.

Orders will only be processed after successful payment confirmation unless Cash on Delivery (COD) is selected where available.

4. Shipping and Delivery

Delivery times provided on our website are estimates and may vary due to operational or external factors.

Risk of loss transfers to the customer once the order has been delivered to the shipping address provided.

5. Order Cancellation

Customers may cancel an order only before it has been fulfilled.

Once an order has been fulfilled or handed over to the shipping carrier, it cannot be cancelled.

6. Returns and Refunds

Please refer to our Return & Refund Policy for complete details.

Due to the nature of the products we sell, returns are generally not accepted after delivery unless an item is damaged, defective, incorrect, or incomplete.

7. Product Information

We make every effort to ensure product descriptions, images, ingredients, weights, and prices are accurate.

However, manufacturers may update packaging, ingredients, or product specifications without notice. Customers should always review the product packaging before consumption.

8. Customer Responsibilities

Customers are responsible for providing accurate delivery information, contact details, and ensuring someone is available to receive the order when required.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Ansably shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the affected order.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms of Service shall be governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

12. Contact

If you have any questions regarding these Terms of Service, please contact us at:

Email: support@ansably.com